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There are a variety of methods we can use to identify the impact of designs. This will vary according to the fidelity and the medium of the project. I use a variety of analytic tools and user testing tools to gather both qualitative and quantitative data in order to gain a clear picture of the design work done and the work that still needs to be done.

Methods Previously Used = Stakeholder Interviews, UX Audits, User Interviews/Field Studies, Determine OKR’s, Project Timelines, Project Briefs, Product Roadmapping, Targeted Surveys, Feedback Analysis

Usability Testing

I’ve conducted many usability tests in the past for a variety of projects. Most recently, I performed a usability test for a project management solution I was creating at Remodal Media. Through user testing, test subjects gave us a unique perspective of our interface. Users communicated with us how they struggled to track their multiple tasks in different applications with different clients. Their hopes and dreams for our new product was that it would streamline all of these tasks in one central management software.

User Analytics

Using Hotjar I can track an application's performance metrics. These metrics vary according to the goals and objectives of the business as well as the software the business develops. In the past, I’ve monitored analytics such as conversion funnels, form submissions, bounce rates, heatmaps, nps scores, feedback submissions and more.